Professional people depend on receiving feedback for their development. Yet, while we know we should provide feedback, it can sometimes feel uncomfortable to do so, particularly where there is room for improvement. This session we will focus on:
- Why everyone benefits when you invest just a little time in giving continuous feedback.
- Making objective assessments of performance and avoiding ‘unconscious bias’.
- Recognising when written feedback is not enough and a conversation is needed.
- Structuring and providing effective feedback in practice.
- Balancing improvement feedback with praise and recognition.
- Conveying what seem like difficult messages.
- Adapting feedback and your communication style for different people.
- How to deal with people who seem defensive or unreceptive to feedback.
During the programme and beyond you will be given access to tips, templates and other resources as reminders and to help implement points covered in the programme.
At any point, you can optionally request a one-to-one discussion with the trainer Phil Gott.
If you or your colleagues would like to complete this programme, please email hello@firmacademy.co.uk.
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